Q. How much does shipping cost?
A. The actual cost for freight is determined by the total size, weight of the load and the final destination. The carrier will calculate the final total based on these parameters. Unless otherwise requested, all shipments will be sent collect or prepaid 3rd party to you. If requested at time of order, we can ship prepaid and add. For prepaid and add shipments (LTL, freight) our invoice will include a surcharge equal to 10% of the freight bill with a minimum charge of $50.00 (NET). Any UPS or FedEx parcel shipment will include a $10.00 (NET) surcharge for each shipment.

Q. How long will it take to receive my equipment?
A. Your order is processed immediately after we have the shipping and payment information resolved.

We ship the material from the warehouse in 24 to 48 hours. Normal transit time to the east coast states is 2 -3 days. Normal transit time to the west coast is 5 to 7 days.

If you have an urgent matter, please let us know. We can attempt to expedite the process.

Q. What do I do if something is damaged in transit?
A. Don't let the driver leave without noting the damage on the bill of lading. Ask the driver what the claims process is.

YOU NEED TO FILE THE CLAIM. We cannot do this for you.

Q. Can we use our corporate shipping account with our carriers.
A. If you have an account with any of the carriers that we offer, you should choose to ship the items "collect". The carrier will collect from you in the usual manner. We cannot ship by carriers other than those offered at this time.